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Frequently asked questions

Quick answers for buyers, dealers and individual sellers.

Do I pay E-Complice when I buy a car?

No. You pay the seller directly, after you have inspected the car and checked the papers. We never take payment for cars.

What does "reviewed" mean?

We check that a listing is complete, with clear photos, full details and a realistic price. It is not a guarantee of the car’s condition or papers, so always inspect the car yourself.

How much does it cost to list?

Dealers list free and pay commission only when a car sells. Individual sellers pay a small listing fee, credited against commission if the car sells.

How do I become a dealer on the site?

Apply on the Join page with your business details, an ID and a photo of your showroom. We review and approve applications before your account goes live.

How do I contact a seller?

Open a car and tap "I’m interested". It opens WhatsApp with the car details ready to send.

A car I want is sold. What now?

Sold cars are marked as sold. Use the search filters, or message us on WhatsApp and we will help you find something similar.